Question 1

How do I get started with MelyLaunch?

Accepted Answer

Send us a message on WhatsApp or fill out our contact form. We will ask about your business, what you need from your website and your budget. From there we send you a clear proposal with pricing, timeline and exactly what you will get. No surprises.

Question 2

How long does it take to get my website?

Accepted Answer

It depends on what you need. Simple websites are ready in 3-5 days, while more complex builds with custom features, booking systems or multiple pages can take 1-2 weeks. We give you a clear timeline before we start so you always know what to expect.

Question 3

What information do I need to provide before you start?

Accepted Answer

We need your business name, logo (if you have one), the services or products you offer, your contact details, and any photos or content you want on the site. If you do not have content ready, we can help you write it.

Question 4

Do I need to have a logo before I can get a website?

Accepted Answer

No. If you do not have a logo, we can create a simple professional one as part of your website project. Many of our clients start without a logo and we help them build their brand identity alongside their website.

Question 5

How much does a website cost?

Accepted Answer

Our websites start from ₦150,000 for a professional business website. Pricing depends on the number of pages, features and complexity you need. We offer three packages, Starter, Growth and Pro, so you can choose what fits your budget. Visit our pricing page for full details.

Question 6

Do you offer payment plans?

Accepted Answer

Yes. We understand that paying everything upfront can be difficult for some businesses. We typically split payments into two parts, 60% before we start and 40% on completion. For larger projects we can discuss a payment plan that works for both of us.

Question 7

Are there any hidden fees or recurring costs?

Accepted Answer

No hidden fees. The price we quote is the price you pay for the website build. The only recurring costs are your domain name (around ₦5,000-₦10,000 per year) and hosting, which we help you set up. We are transparent about every cost before you commit.

Question 8

What payment methods do you accept?

Accepted Answer

We accept bank transfers to our Nigerian bank account. This is the simplest and most common payment method for our clients. We send you an invoice with our account details and confirm receipt immediately.

Question 9

Can customers contact me directly from the website?

Accepted Answer

Yes. Your site includes WhatsApp integration and contact forms so customers can reach you easily with just one tap. We make sure your contact information is prominent and accessible on every page.

Question 10

Will my website work on mobile phones?

Accepted Answer

Absolutely. Every website we build is mobile-first, meaning it looks and works perfectly on phones, tablets and desktops. With 84% of Nigerians browsing on mobile, this is not optional, it is essential.

Question 11

Can I sell products or take orders through my website?

Accepted Answer

Yes. We can add product catalogues, order forms and WhatsApp ordering to your website. Customers browse your products, add to cart or select what they want, and the order goes straight to your WhatsApp with full details. No complicated payment gateway setup needed.

Question 12

Can I have a booking or appointment system on my website?

Accepted Answer

Yes. We build booking forms where your customers select their service, preferred date and time. Bookings go directly to your WhatsApp so you can confirm instantly. This works for salons, clinics, consultants, car rentals and any appointment-based business.

Question 13

Will my website have a blog or content section?

Accepted Answer

If you need one, yes. Blog sections help with SEO by giving Google fresh content to index. We can set up a content management system where you or we can publish articles, tips and updates relevant to your industry.

Question 14

Will my website show up on Google?

Accepted Answer

Yes. We set up your website with proper SEO, Search Engine Optimization, so people can find your business when they search on Google. This includes page titles, meta descriptions, structured data and fast loading speeds that Google rewards with higher rankings.

Question 15

How long does it take to rank on Google?

Accepted Answer

SEO results are not instant. It typically takes 2-6 months to start seeing meaningful Google rankings, depending on your industry, location and competition. The good news is that many Nigerian business categories have low online competition, so a well-optimised website can rank faster than you might expect.

Question 16

Do you set up Google Business Profile for my business?

Accepted Answer

We can help you set up or optimise your Google Business Profile as part of our Growth and Pro packages. This is the listing that appears in Google Maps and local search results, and it is critical for businesses that serve customers in a specific area.

Question 17

Can my website rank for searches in my specific city or area?

Accepted Answer

Yes. We optimise every website for local search terms specific to your city and area. If you are a salon in Lekki, we target 'salon Lekki' and related searches. If you are a lawyer in Abuja, we target 'lawyer Abuja.' This hyper-local SEO is one of the most effective ways to attract nearby customers.

Question 18

What if I am not satisfied with the design?

Accepted Answer

We offer revisions to make sure you are completely happy with your website. We work closely with you throughout the process and show you progress at key stages. If something does not look right, we change it. Your satisfaction is non-negotiable.

Question 19

Can I see examples of websites you have built?

Accepted Answer

Yes. Visit our portfolio section on the homepage to see examples of websites we have built for Nigerian businesses. We can also share examples specific to your industry so you can see what your website could look like.

Question 20

Do I get to choose the colours and style of my website?

Accepted Answer

Absolutely. We work with your brand colours, or help you choose a colour palette if you do not have one yet. We also discuss the overall style you prefer, whether that is modern and minimal, bold and vibrant, or corporate and professional.

Question 21

Will my website look different from other MelyLaunch websites?

Accepted Answer

Yes. Every website we build is custom designed for your specific business. We do not use generic templates. Your website will have your brand identity, your content, your colour scheme and a layout designed for your specific goals and customer journey.

Question 22

Do I need technical knowledge to manage my website?

Accepted Answer

Not at all. We handle everything and keep it simple for you. If you ever need changes, just send us a message on WhatsApp and we take care of it. You focus on running your business, we handle the website.

Question 23

What happens after my website is live?

Accepted Answer

We do not disappear after launch. You get ongoing support via WhatsApp for any questions, minor updates or issues. If you need bigger changes or new features later, we discuss those separately. Your website is a long-term partnership, not a one-time project.

Question 24

Can I update my website content myself?

Accepted Answer

If you want to, yes. We can set up a simple content management system so you can update text, images and blog posts yourself. But most of our clients prefer to send us changes on WhatsApp and we make the updates for them, it is faster and easier.

Question 25

Do you offer website maintenance and hosting?

Accepted Answer

Yes. We offer maintenance packages that include hosting, security updates, performance monitoring and regular backups. This keeps your website fast, secure and running smoothly without you needing to think about the technical side.

Frequently Asked Questions

Getting Started

Pricing & Payments

Website Features

SEO & Google

Design & Revisions

After Launch

Still Have Questions?